Privacy Policy
At Globeterrace (“we”, “our”, “us”), accessible at globeterrace.com, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, protect, and disclose your personal data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We take our responsibilities seriously and implement robust safeguards to ensure the confidentiality and security of your information.
1. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal data collected or otherwise processed by Globeterrace in connection with your use of our website and services. Globeterrace serves as the data controller for all such personal data where we determine the means and purposes of processing. By accessing or using globeterrace.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
2. Categories of Data We May Process
We collect and process various categories of personal data, depending on your interaction with our website and services. These include:
a. Usage Data
Information regarding your visit, such as browser type and version, IP address, time zone setting, pages viewed, referring URL, session duration, and interaction data.
b. Account Data
Personal information provided during account creation or profile setup, including your full name, residential address, email address, telephone number, and login credentials.
c. Profile Data
Details such as user preferences, language settings, past purchases, product views, and behavioral activity while using our services.
d. Communication Data
Information contained in communications with us, including support inquiries, feedback, email correspondence, and chat records.
e. Technical Data
Data regarding your device, operating system, browser configuration, screen resolution, and system diagnostics that allow us to optimize service delivery.
f. Transaction Data
Details about products or services you have purchased from us, payment methods used, delivery addresses, billing data, and transactional history.
g. Preference Data
Your marketing preferences, opt-in/opt-out statuses, communication consents, survey responses, and indicated product interests.
3. Legal Bases for Processing Your Data
We process your data based on one or more of the following legal grounds:
– Performance of a contract: When processing is necessary to fulfill our contractual obligations to you (e.g., completing your purchases or providing customer support).
– Consent: When you have provided explicit permission for us to process your data for specific purposes (e.g., marketing communications).
– Legitimate interests: When processing is necessary for our legitimate business interests, provided that your interests or fundamental rights do not override these.
– Compliance with legal obligations: Where we are required to process your data by applicable law or regulatory requirements.
4. Your Legal Rights
Subject to applicable data protection laws, you have the following rights regarding your personal data:
– Right of Access: Obtain confirmation as to whether we are processing your personal data and access to such data.
– Right to Rectification: Request corrections to inaccuracies in your personal data.
– Right to Erasure: Request deletion of your personal data under certain conditions.
– Right to Restrict Processing: Request temporary suspension of our processing under specific grounds.
– Right to Data Portability: Obtain and reuse your personal data in a structured, commonly used, and machine-readable format where applicable.
– Right to Object: Object to processing based on legitimate interest or direct marketing purposes.
To exercise any of these rights, please contact us at [email protected].
5. Security Measures
We utilize physical, digital, and administrative security measures to protect your personal data, including:
– Secure encryption protocols for data transmission and storage.
– Access control systems restricting personal data to authorized personnel only.
– Regular data backups and disaster recovery planning.
– Staff training and awareness programs on data protection and privacy obligations.
Although no system is completely immune from risks, we take all reasonable precautions to mitigate known vulnerabilities and maintain data resilience.
6. International Data Transfers
Your data may be transferred to, stored in, or processed in countries outside your country of residence, including jurisdictions that may not offer the same level of data protection. Where we transfer your personal data internationally, we do so using appropriate safeguards, such as:
– Standard Contractual Clauses approved by the European Commission.
– Binding Corporate Rules, where applicable.
– Other lawful transfer mechanisms ensuring adequate data protection consistent with GDPR and CCPA requirements.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, or contractual obligations. More specifically:
– Usage Data: 12 months from collection, unless retained longer for security review.
– Account Data: Retained while the account is active, and for 6 years after closure to meet legal archiving obligations.
– Profile and Transaction Data: 7 years after your last interaction with the website or a completed transaction.
– Communication Data: 2 years after the last communication unless required for dispute resolution.
– Consent/Marketing Preferences: Retained unless revoked or the data becomes obsolete.
8. Cookie Policy
We use cookies and similar tracking technologies on globeterrace.com for various purposes:
a. Essential Cookies
Necessary for core website functionality, such as session management, authentication, and security.
b. Functional Cookies
Used to remember your settings and preferences for a more personalized experience.
c. Analytics Cookies
Allow us to analyze user behavior to improve our services and site performance (e.g., Google Analytics).
d. Performance Cookies
Collect anonymous data on how you interact with the website to optimize design and functionality.
9. Cookie Management and Legal Compliance
When visiting globeterrace.com for the first time, a cookie banner presents you with options to accept or configure cookie preferences. You can manage your cookie settings at any time via your browser settings or by accessing our Cookie Management Tool.
We comply with both the GDPR (requiring opt-in consent) and the CCPA (which allows users to opt out of the sale of personal data). Users located in California may exercise their right to opt out through our “Do Not Sell My Personal Information” feature, accessible at the footer of the site.
10. Children’s Privacy
Our services are not directed at or intended for children under the age of 13. We do not knowingly collect personal information from individuals in this age group. If we become aware that we have collected data relating to a person under 13 without verified parental or legal guardian consent, we will take immediate steps to delete such information.
11. Changes to This Privacy Policy
This Privacy Policy may be amended from time to time to reflect changes in our business practices or legal obligations. Any substantive modifications will be communicated to you through email or a notification on globeterrace.com. We encourage you to review this policy periodically to stay informed of our data practices.
12. Contacting Us
Should you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, you may contact our privacy team at:
We are committed to maintaining compliance with global data protection standards and addressing your privacy concerns in a timely and transparent manner.